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File and Image upload issue identified
- By Frank Hurt
- Published 06.17.09
- Service Announcements
- Unrated
[UPDATE 6-17-09 10:00AM MDT] -- A patch has been created to resolve this issue, and is being installed on client accounts. Current versions are now:
We have identified a performance issue effecting all versions of Build And Go, Build And Go Commerce, and HurtNews Newsletter Manager programs. This issue manifests itself by causing a browser crash when a site content manager attempts to upload files or images within the editor of each of the above-listed programs. It seems to effect only Internet Explorer (not Firefox), and we surmise the problem arose during a recent (within the past two weeks) Windows update.
The source of the problem has been identified by our software engineers and we are working on implementing a fix. Watch this space for updates.
- Build And Go v8.2.1
- Build And Go Commerce v8.5.1
- HurtNews v7.1
We have identified a performance issue effecting all versions of Build And Go, Build And Go Commerce, and HurtNews Newsletter Manager programs. This issue manifests itself by causing a browser crash when a site content manager attempts to upload files or images within the editor of each of the above-listed programs. It seems to effect only Internet Explorer (not Firefox), and we surmise the problem arose during a recent (within the past two weeks) Windows update.
The source of the problem has been identified by our software engineers and we are working on implementing a fix. Watch this space for updates.

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